Privacy Policy
Last updated: August 28, 2026
1. Information we collect
We collect information you provide directly and information collected automatically when you use the Site.
Information you provide
- Contact details — name, phone number, email address, and mailing or property address.
- Property and situation details you share through our forms, calls, or messages (for example, property condition, timeline, mortgage balance, price expectations, or buying/lending criteria).
- Any other information you choose to send us, including through our chat or voice assistants.
Information collected automatically
- Device and usage data — IP address, browser type, pages viewed, referring pages, and general location.
- Cookies and similar technologies (see Section 6).
2. How we collect information
We collect information through Site forms; phone calls, voicemails, and text messages; our automated chat and voice assistants; email; cookies and analytics tools; and advertising platforms such as Meta. Some interactions on this Site are handled by an automated AI assistant; information you share in those interactions is collected as described here.
3. How we use your information
- Respond to your inquiries and evaluate your property, situation, or request.
- Communicate with you by phone, text, and email, including follow-up and reminders.
- Schedule and manage appointments and provide our services.
- Send marketing and informational messages you have consented to receive.
- Operate, secure, analyze, and improve the Site.
- Comply with legal obligations and enforce our Terms.
4. Text messaging (SMS) consent and terms
When you provide your phone number and opt in, you consent to receive calls and text messages from Texas Property Solvers, including messages sent using automated technology, at the number provided. Consent is not a condition of any purchase or service.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time, or HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information is used only to deliver the messages you requested and to operate our services.
5. How we share information
We do not sell your personal information. We may share it with:
- Service providers that operate our business (for example, CRM, hosting, scheduling, communications, and analytics providers), under obligations to protect it.
- Business partners when relevant to your request — for example, builders, buyers, lenders, title or escrow providers, or referral partners — with the goal of serving your inquiry. We share only what is reasonably needed.
- Legal and safety recipients when required by law, to enforce our Terms, or to protect rights, property, or safety.
- Business transfers in connection with a merger, financing, or sale of assets.
6. Cookies, analytics, and advertising
We use cookies and similar technologies to run the Site, measure performance, and support advertising. We may use analytics and advertising tools, including the Meta pixel, to understand usage and to show and measure ads (including retargeting) on third-party platforms. You can control cookies through your browser settings and opt out of certain interest-based advertising through the platforms' own controls.
7. Third-party links
The Site may link to third-party websites and services we do not control. Their privacy practices are governed by their own policies.
8. Data retention
We keep personal information for as long as needed to fulfill the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements, after which we delete or de-identify it.
9. Data security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your privacy rights
Depending on your state of residence — including under the Texas Data Privacy and Security Act — you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising or the sale of personal data. To exercise these rights, contact us using the details below. We will verify your request and respond as required by law. You may appeal a decision by replying to our response.
11. Children's privacy
The Site is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
12. Do Not Track
We do not currently respond to browser "Do Not Track" signals.
13. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date will reflect the latest version.
14. Contact us
RoAsh Management LLC d/b/a Texas Property Solvers
[Registered business mailing address — to be added]
Dallas–Fort Worth, Texas
Phone/Text: (505) 477-4517
Email: [email protected]